Addressability

 Memory & Addressability: 

Personalized emails remember recent purchases and interests in order to update you on the latest inventory.

Interactivity:

Communication via email or phone assists customers with style advice and order/product inquiries. 

Customer care team is available 24 hours a day, seven days a week.

Control:

Net-A-Porter allows easy navigation with links to filter items by classification, department, and designer.

Links simplify the search process by offering a "Boutiques" tab that allows customers to shop by occasion.

Accessiblity:

You can acquire the html code or easily add the video to your blog with the click of a button. 

NET-A-PORTER offers a myriad of videos online which are easily accessible with features found at the top of each video.

                              Links use high contrast color for a simplified navigation.

Digitalization:

Global consumer with a focus on luxury fashion.

Worldwide shipping to 170 countries.